Avoid DHSMV Administrative Complaints for Dealer Titling Violation
In early 2020 the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”) served Administrative Complaints against multiple motor vehicle dealerships related to alleged untimely submission of titling paperwork resulting from a motor vehicle transaction. As most dealers are aware,... Read More →
Employee Handbooks…Not Just an Afterthought
When was last time your dealership looked at its employee handbook? And, no, we are not talking about when your sales manager last printed it to provide to a new salesperson. Employee handbooks are a dealership’s employment policy manual and... Read More →
Waivers of Liability from COVID-19, Not All They Are Cracked Up to Be
A waiver seems like a good idea to address potential liability for your dealership from COVID-19 related exposure, but it may create more problems than its ultimate value. First, let’s examine the bigger picture here. COVID-19 related lawsuits against dealerships... Read More →
Best Practices to Minimize and Win Lawsuits by Former Employees
Lawsuits brought by former employees have become an all too common fact of doing business these days. However, by having human resource employees and supervising managers implement and follow a few best practices, you can ensure that these inevitable claims... Read More →
Emerging Issue: Dealer Website Compliance with the ADA
The internet has radically changed the way consumers shop for vehicles and make initial contact with motor vehicle dealerships. This expanding medium for advertising and marketing your dealership is not without its own regulations and potential pitfalls. One area of... Read More →
Some Gag Clauses and Confidentiality Clauses Violate Federal Law
The Consumer Review Fairness Act, a federal law passed in 2016 (“CRFA”), prohibits a business from restricting certain kinds of speech. The Federal Trade Commission (“FTC”) has begun actively enforcing this law, and just this past month, the FTC entered... Read More →