Thinking About Passing Along Your New Vehicle Franchise to a Family Member Upon Retirement? … It May Not be Quite so Easy
Most dealers assume that when it comes time to retire from the dealer owner-operator position you will be able to designate a family member as your replacement. Increasingly, the manufacturers are refusing to honor a dealer’s designated replacement. These manufacturers,... Read More →
California Consumer Privacy Act – A Game Changer for All Dealers Effective January 1, 2020
The California Consumer Privacy Act, effective Jan. 1, 2020, gives California consumers the right to take more ownership of their data. Among other requirements, the new law requires businesses to honor consumer demands to access personal information collected about them;... Read More →
The Importance of Responding to Manufacturer Performance Letters
Almost all OEMs send periodic letters to their franchisees summarizing dealerships’ past sales and customer satisfaction performance. Depending on the manufacturer, these letters will often include notations regarding prior meetings with a dealer or discuss action items a dealer has... Read More →
GM Dealer Alert – Option C Warranty Reimbursement Program Re-Enrollment
On November 1, 2019, General Motors sent a Memorandum to dealers who are in their third year of the Option C Warranty Reimbursement Program. Attached to the Memorandum is a form allowing dealers to re-enroll in the Option C Warranty... Read More →
California’s Warranty Reimbursement at Retail Legislation
AB 179, California’s warranty reimbursement at retail legislation, was approved by the Governor on October 12, 2019. The approval of the legislation marks the end of a several year journey in which warranty reimbursement at retail legislation was being considered... Read More →
Transaction Activity Still High
This year has seen continued, brisk activity in the buy-sell market. Large and small automotive groups alike seem to be taking part in the flurry of transactions. This increased activity has led to longer turnaround times with almost all manufacturers,... Read More →
BSM Files Suit Against General Motors on Behalf of Rural Chevrolet Dealer
BSM has been retained by Miller & Miller Chevrolet in Marianna, Florida, to bring a lawsuit against General Motors seeking damages resulting from a lack of adequate vehicle inventory. The dealership contends that despite repeated requests for certain model vehicles,... Read More →
Join BSM for Its NADA Client Appreciation Brunch
We are pleased to invite our dealership clients to the annual BSM Client Appreciation Brunch being held during the National Automobile Dealer Association meeting in Las Vegas. The Brunch will be at the Costa di Mare restaurant located in the... Read More →