GM Dealer Alert – Option C Warranty Reimbursement Program Re-Enrollment
On November 1, 2019, General Motors sent a Memorandum to dealers who are in their third year of the Option C Warranty Reimbursement Program. Attached to the Memorandum is a form allowing dealers to re-enroll in the Option C Warranty... Read More →
Responding to Audit Notices
I wrote about manufacturer audit activity earlier this year, because there appeared to be an uptick in activity levels and there can be serious consequences depending on the findings of the audit. That activity has continued, and I will address... Read More →
Supreme Court Rules Service Advisors Exempt from Overtime-Pay
On April 2, 2108, the U. S. Supreme Court, in a 5-4 decision, ruled that service advisors are exempt from the overtime-pay requirement of the Fair Labor Standards Act (“FLSA”). The ruling reverses the Ninth Circuit Court of Appeals decision... Read More →
Manufacturers Go on the Offensive in Unprecedented Ways
The major automobile manufacturers are active at levels not seen since the days of linemake discontinuances and dealership terminations during the General Motors and Chrysler bankruptcy proceedings. It seems almost weekly that the lawyers at BSM are presented with a new... Read More →
Your Dealership Needs a Compliance Audit
By Robert C. Byerts They are out there. Regulatory agencies, plaintiffs’ attorneys and others who will gladly accept an opportunity to investigate your dealership and any complaint a consumer brings about their experience there. They are waiting. Waiting for a... Read More →